FREE SHIPPING WITH GUARANTEED CHRISTMAS DELIVERY -MORE INFO
GARANTEED DELIVERY FOR CHRISTMAS
To receive your order before 24th December, place before:
18th December 10h for Standard, and 19th December 10h for Express Delivery.
There will be no deliveries on the 25th and 31st December 2018.
Extended returns policy over the Christmas period:
Returns are accepted up until 31 January 2019 inclusive, for all orders placed in December 2018.
Online Payment Methods
Payments are being processed by parent company Napali (registered in France with registration number B 331 377 036).
We offer the following payment methods to ensure that shopping with us is fast, secure and convenient:
• Mastercard / Eurocard
• American Express
Payment by Credit Card
We guarantee that every purchase made on our site is completely secure thanks to SSL, an encryption technology system which masks and protects the data on your credit card.
Our online store only uses GlobalSign certified secure servers, which guarantees the highest standard of protection.
Payment via Paypal
You can select PayPal as your chosen method of payment when you checkout.
The PayPal login page, where you can complete the payment, will open automatically once you have confirmed your order information and clicked on SECURE CHECKOUT.
If you do not have a PayPal account, you can create one on the PayPal page login before completing your order.
Online Payment Security
To ensure security of payment our website is equipped with market leading security tools.
The management of our online transactions is controlled by ADYEN, a market leader in online payment solutions and mobile internet.
We use the control system of bank card 3DS (3D secure) which protects you from the misuse of your card by asking for a personal code via a direct call which will authorize the payment and access to your bank.
GlobalSign is used for encrypting all personal and financial data received via the website.
An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.
Monday to Thursday 8am 11:30am / 1pm - 5pm*
Friday 8am – 11.30am / 1pm – 3.30pm *
*Excluding French bank holidays
This section allows you to get an immediate answer to our most frequently asked questions.
THANK YOU! WELCOME ONBOARD!
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